When the courier delivers, you will need to verify:
- That the package is intact, not damaged or wet and in any case conforms to the standard characteristics of a package;
- That the number of packages (number of packages) indicated on the bill corresponds to the number of packages actually delivered;
Any disputes must be raised immediately to the carrier, in the absence of these the product is considered delivered correctly.
Art. 1 Object
These General Terms and Conditions of Sale (hereinafter "C.G.V.") concern the remote sale of products via the internet on the Biasin SRL site belonging to Denis Biasin. The C.G.V. will apply among the subjects of the contract which are: Seller: Denis Biasin as identified above (indicated in the following "Biasin SRL"); Customer: the person identified by the data entered when completing and sending the order form electronically with simultaneous acceptance of these General Conditions (hereinafter referred to as "Customer"). It is forbidden by the legislation on personal data, the Customer to enter false and / or invented and / or fantasy names in the online ordering procedure and in further communications. Biasin SRL reserves the right to report to the competent authority any violation and abuse, in the interest and for the protection of consumers and the public faith. The Customer also relieves Biasin SRL of any possible error deriving from the issue of incorrect tax documents due to incorrect or incomplete information relating to data supplied by the customer, being the only person responsible for the correct insertion. The present C.G.V. relate to the sale of the products displayed on the website of the Biasin SRL company, The selling company reserves the right to modify at any time the present C.G.V. giving notice to the Customers with the publication on the Site.
Art. 2 Online sales
The online sale contract means the distance contract, ie the legal transaction concerning the sale of the "Products" stipulated between Biasin SRL and the Customer as part of a distance selling system organized by Biasin SRL which, for this contract, uses "internet" and related technologies. These contracts, therefore, will be concluded directly through access by the Customer to the Website corresponding to the Biasin SRL address where, following the indicated procedures, he will conclude the contract for the purchase of the Product. For each of the products, a Technical Data Sheet is available on the Website containing the main features and the technical specifications of the same, as described by the manufacturers and / or importers. The images and descriptions are taken from the catalogs of importers and producers, who can make changes during production and report them with subsequent updates. Biasin SRL is absolutely not responsible for these possible modifications. It is understood that the image accompanying the descriptive Product Data Sheet may not be fully representative of its features, but may differ in color, size, accessory products shown in the figure and may vary at any time without prior notice from Biasin SRL by virtue of the changes made by the manufacturers and / or importers.
Art. 3. Prices
The Customer may only purchase the Products offered on the site, at the price indicated therein in Euro; taxes and customs duties are not included (shipping costs do not include international taxes and customs duties) following the procedure indicated on the site itself. The correct receipt of the order is confirmed by the Company by means of an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will contain date and time of execution of the order and a "Customer order number", to be used in the event of any communication with Biasin SRL. The message will contain all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections. Without prejudice to the possibility, by the Company, before sending the order confirmation, to request further information from the Customer via e-mail with reference to the purchase order made on the Site. List prices are subject to change according to determinations of producers and / or importers. In this sense, Biasin SRL will proceed with the indication of the new prices with the online update. Possible errors in the publication of the prices do not imply the automatic acceptance of the order and the shipment of the goods by Biasin SRL. In such eventuality the credit card transaction will not be concluded and accepted and in case of cash or other form of payment the customer will be asked to accept the amount to be paid. Upon explicit request of the Customer to Biasin SRL, the same will issue the invoice for the material sent by sending it to the Customer. For the issuance of the invoice, the information provided by the Customer when ordering will be used. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
Art. 4 Product availability
In the case of unavailability of the ordered Products in stock, subsequently occurring at the time the order is placed on the site by the Customer, Biasin SRL will immediately notify the e-mail address indicated by the same. In this case the transaction will be canceled. In this eventuality, any contractual or extra-contractual obligation on the part of Biasin SRL for the non-conclusion of the contract is excluded.
Art. 5. Acceptance of General Sales Conditions
The Customer, by electronically sending his purchase order, unconditionally accepts and undertakes to observe in his dealings with Biasin SRL, the GCS described in this document, declaring to have read and accepted all indications to he provided, noting that Biasin SRL is not bound by different conditions unless previously agreed in writing.
Art. 6 Product warranty
The products purchased on the Biasin SRL website are subject to the discipline, as applicable, pursuant to Legislative Decree 2.2.2002 n. 24 (G.U. n. 57, 8.3.2002) on sales contracts and warranties concerning consumer goods and, for matters not covered therein, to the specific provisions set forth by the Civil Code. This guarantee will apply to products that present defects of conformity and / or malfunctions that cannot be found at the time of purchase, provided that the product itself is used correctly and with due diligence, that is to say in respect of its destination and of what is foreseen in any technical documentation , with observance of the various operating rules indicated therein. The aforementioned guarantee will not be applicable in case of negligence, carelessness in the use and maintenance of the product. Any non-conformity of the products must be reported in the terms established by law and communicated by e-mail, fax or registered letter. The product, even if not compliant, at the time of return to Biasin SRL to be subject to repair or replacement must be complete with packaging and all accessories and documentation received from the customer at the time of purchase. The return of the product without the original packaging, accessories and the aforementioned documentation prevents Biasin SRL from replacing the product itself at the manufacturer and makes replacement impossible. In any case, the return must be communicated and agreed with Biasin SRL who must be informed about the return methods with the courier's communication and any tracking number. The goods being returned travel at the risk of the Customer until delivery of the same to Biasin SRL. Biasin SRL reserves the right to verify the actual defects stated by the Customer and to carry out the repair or replacement only after such control. If as a result of the verification by the manufacturer the defect does not result in a lack of conformity, the Company reserves the right to charge the Customer for the costs of verification and restoration as well as the related transport costs.
Art. 7. Right of withdrawal
Purchases made on the Biasin SRL website are governed by the Italian law on mail order sales. In the event that the Customer has erroneously received the order and received an item that he did not desire, he has 14 (fourteen) days from the date of delivery to exercise the right of withdrawal, or the possibility of returning the product. Pursuant to the articles 64 et seq. DLT 206/2005, the consumer customer, that is a natural person who acts for purposes unrelated to the entrepreneurial, commercial, craft or professional activity carried out, has the right to terminate the purchase contract for any reason and consequently has the right to return the goods purchased and reimbursement of expenses incurred, in accordance with the methods indicated below. The right of withdrawal is subject to the following conditions: a) the right applies to the product in its entirety and not to parts or components of it; b) in the case of prize operations or combined promotional sales, in which the purchase of an asset is associated with another good that is sold for a negligible (or given) price, the right of withdrawal will be legitimately exercised with the return of both assets being purchased (given the constraint of the promotion of the good in promotion compared to the first). To exercise the right of withdrawal, the Customer, without need to provide explanations and without any penalty, must send within the term of 14 (fourteen) working days from the day of receipt of the good, a communication which indicates the will to withdraw from the contract. Biasin SRL is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. Biasin SRL will reimburse the price of the goods for which the Customer has exercised the right of withdrawal provided that the goods are intact and not used. Without prejudice to any costs for restoring damages, Biasin SRL will reimburse the full amount paid by the Customer at the time of purchase of the goods, within 30 days from the date on which Biasin SRL became aware of the exercise of the right of withdrawal, provided that in the meantime the goods have been shipped in the manner indicated above, by crediting the amount to be reimbursed on the Customer's credit card. The right of withdrawal automatically expires in cases where it is ascertained: a) the lack of the original packaging and / or packaging; b) the absence of all the integral elements of the asset (accessories, tags, labels, informative notes etc.); c) damage to the product for reasons other than transportation; d) use of the product; In the event of forfeiture of the right of withdrawal, Biasin SRL will return the purchased good already to the sender, charging the shipping costs to the sender.
Art. 8 Information and complaints
Any clarification, information on assistance services or any claim, may be requested or made to Biasin SRL at its registered office as indicated above and by e-mail at the following addresses: info@biasin.com. The information contained in the C.G.V. and in the site for the individual products are in their entirety communicated through these conditions and through the forms pursuant to and for the purposes of the articles 52 and 53 DLT 206/2005.
